Refund policy

You may request a return within 30 calendar days of delivery. Because dietary supplements are ingested products, unopened and sealed items only are eligible due to safety and hygiene reasons, unless the item is defective or incorrect.

Non-Returnable / Final Sale:

Opened dietary supplements are non-returnable and final sale for safety and hygiene reasons, except for defective or incorrect items.

For non-defective returns, items must be unused, unopened, sealed, in original packaging, and with labels intact. Because opened items are final sale (except for defective or incorrect items), all eligible returns enjoy free return shipping, which we cover. For defective or incorrect items, we will send a replacement or issue a refund.

To start a return, email info@nakedinutritiions.com with your order number and reason. For defective or wrong items, include photos. Please contact us before shipping anything back. Returns must be sent to:

Do not send returns to any fulfillment location.

• Refund method: Refunds are issued to the original payment method.
• Refund timing: Refunds are processed within 2 business days after we receive the returned item. Bank posting may take 5–10 business days, depending on your financial institution. Partial refunds may be issued for eligible issues at our discretion.
• Cancellations: You may request cancellation within 2 hours of ordering. If the order has already been processed, please use the return process.
• Defect reports: Defects should be reported within 72 hours when possible, within the 30-day return window. We respond to defect reports within 1–2 business days.

If a pricing error is found before shipment, we may contact you to confirm or cancel the order.